Privacy Policy
Effective November 12, 2026
This policy explains how Virtual Rep Medical ("VRM", "we", "us") handles information you share through this website, virtualrepmedical.com. It covers the website only. Information handled through the VRM platform on behalf of hospitals and surgical centers is governed by our customer agreements, including Business Associate Agreements where applicable.
What we collect
- Information you give us when you request a meeting: your name, role, work email, optional phone number, your facility or company, and the details you select about your operating rooms, specialties or product categories.
- Basic technical information that any website receives, such as your browser type, device type and IP address, which our hosting provider uses to deliver and secure the site.
This website is not intended to receive patient information. Please do not submit any protected health information (PHI) through this website or our scheduling tools.
How we use it
- To schedule and prepare for the meeting you requested, and to follow up with you about it.
- To respond to your questions about VRM.
- To keep the website secure and working properly.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Service providers
We use a small number of service providers to run this website, and they handle your information only to provide their services to us:
- Cloudflare hosts and secures the website.
- Calendly provides meeting scheduling. When you book a time, the details you enter are processed by Calendly under its own privacy notice, and Calendly may use cookies within its booking window.
- Email and calendar providers we use to communicate with you about your meeting.
Cookies
This website does not use advertising cookies or cross-site tracking. Our scheduling provider may set cookies that are needed for booking to work.
How long we keep it
We keep meeting-request information for as long as needed to follow up and maintain a business relationship, and delete it when it is no longer needed or when you ask us to.
Your choices
You can ask us to access, correct or delete the information you submitted, or to stop contacting you, by emailing inquiry@virtualrepmedical.com. Depending on where you live, you may have additional rights under state privacy laws, and we will honor them.
Security
We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission over the internet is completely secure.
Changes
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact
Virtual Rep Medical · Madison, Connecticut · inquiry@virtualrepmedical.com